Tech support @ home

Topic of the day: how to "put those pictures from the camera into the computer"

Open the folder
No, not this folder, the other one
The one that looks like a folder
Yeah, this one. Double click
Ok, how about select and hit enter
No, I don't know in which folder the pictures are, why don't you just look?
No, they're not in the computer yet
No, you have to save them into the computer
I know you're looking at them; they're still not in the computer
You need to copy/paste
You need to TELL THE COMPUTER that you want to copy/paste
OK, how about drag & drop?
Here, I'll create a folder on the desktop, just drag & drop
You need to select a group then
No, you can't click on an icon to select a group
Here, let me show you
yeah, so now just drag it to the folder and let go
Oh.
Well, um, looks like you've missed the folder
Oh, don't worry, it's just saving them all on the desktop

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2nd topic of the day: "why can't I hear?"

MOM: I'm trying to use Skype (which she pronounces "skippy") but it doesn't work
ME: ??
MOM: Look, she's telling me she can hear me, but I can't hear her! Is there something wrong?
ME: I don't think so...
MOM: Well, I can't hear her! Is our computer broken?
ME: No...
MOM: I can't hear her!
ME: I know.
MOM: What do you mean, you know?
ME: The earphones are on the table.